Talk to AlkaPoint

AlkaPoint is operated by Omondi Peddy, trading as AlkaPoint, and serves businesses in Kenya. We reply in English.

• Customer support: [email protected]
• General enquiries: [email protected]
• Phone: +254 114 344926
• WhatsApp: +254 114 344926

What to expect

Write to us and a person reads it. Tell us your business name and what you were doing when something went wrong, and we can usually answer without a back-and-forth. WhatsApp is the fastest way to reach us; email is best for anything with a receipt or a screenshot attached.

Getting started

If you are still deciding, tell us what kind of shop you run, roughly how many tills and branches, and whether you want to sell online. We will tell you which plan fits rather than guess. Pricing depends on the plan you choose.

Existing customers

For anything to do with a payment, an invoice or a subscription, include the business name and the date. For a problem at the till, tell us the time it happened and what the screen said.

Where we are

AlkaPoint is an online business based in Kenya. There is no walk-in office; email, phone and WhatsApp reach us.